Shipping policy
SHIPPING WITHIN INDIA
Orders in major cities of direct connectivity are delivered within 2 weeks (excluding holidays). For smaller cities and remote addresses, we keep a grace of up to 3 weeks (excluding holidays).
INTERNATIONAL SHIPPING
We will ship through reputed courier service providers who will endeavor to deliver your order within 3-4 weeks (excluding holidays). LBF is not responsible for customs delays.
LBF does not guarantee the delivery time and these are mere approximate timelines.
In the event that we are unable to meet the delivery within the expected dates because of events outside of our control, and there is a risk of substantial delay we will contact you.
SHIPPING CHARGES
Domestic & International Orders: Shipping charges are applicable on all orders.
Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
SHIPPING OF PRODUCTS
All orders are processed from our office in Jaipur. Orders will be delivered to the shipping address mentioned at checkout. LBF will use reputed courier service provider to ship the Products to the address provided by you.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Customs Duties & Taxes for international orders are not included in your order and are over and above any shipping charges paid at checkout. Most countries charge duties on imported items that are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery. We have no control over these charges and are unable to predict if they are to go up or down in value. Please note: it’s a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the Indian Subcontinent.
TRACKING PACKAGE
Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can track your order status on the shipping agent's website by entering your assigned order tracking number.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to Non-Availability on Delivery will be refunded only in case You inform Us via email that You no longer wish us to re-send the order on your specified shipping address. In case, you would like to re-send the order’s shipment will have to be arranged and paid by You.